At Sparrow&Snow Design, we understand that sometimes a purchase may not meet your expectations. To ensure customer satisfaction, we offer a 14-day refund policy.
If you are not satisfied with your purchase, simply let us know within 14 days of the original purchase date, and we will be happy to assist you with a refund. Please keep in mind that refunds are only available for products that have not been downloaded. Although we may not always be able to offer refunds for digital products, we strive to make sure our customers are completely satisfied. If you encounter exceptional circumstances such as double orders or compatibility issues with your software, we may be able to make an exception.
Our top priority is to provide excellent customer service and support, and we are always available to help in any way we can.
If you wish to inquire about a potential refund, please don’t hesitate to contact us.
We will make every effort to assist you with your request.
This policy is subject to change without notice. Thank you for your understanding.