Support Service Extension
(+ 6 Months of Sparrow&Snow Support for your WordPress Theme)
The Sparrow&Snow support team will be eager to help you with questions or problems regarding:
- Theme settings and features;
- Updates of the WordPress platform and updates of our products and services;
- General bug fixes;
- Questions related to our documentation;
- Questions about products and services functionalities.
The Sparrow&Snow support team is not able to help with questions or problems regarding:
- Issues caused by user modifications of the theme code or functionalities;
- Third party plugins issues;
- Theme modifications and customizations that require new code (custom CSS included);
You can read more about the support service in our Support Policy.